Yes, we are registered with various Medical Aid Schemes.
Are tuck and medical expenses included in the fee
Tuck and medical expenses are not included in the fee
How soon / often can residents receive phone calls or visits?
We operate on a points system and through this residents gain privileges as they progress on the program. First phone calls will not take place sooner than 6 weeks and thereafter visits will be earned.
Is family expected to be involved?
Family participation is strongly encouraged as this has a significant bearing on the resident’s recovery. Our family liaison offer offers support and guidance to families and attendance to ToughLove is strongly encouraged
What happens if a resident has children?
Our social worker liaises between the resident and the guardian of the children to facilitate phone calls and visitations at an appropriate time in the resident’s program.